Returns
REFUNDS & RETURNS
If your item is faulty due to manufacturing (does not function properly, or has a manufacturing defect) or you have received an incorrect item, please contact us at evolnationhq@gmail.com within 48hrs of receiving your order to notify us of the issue.
For all other returns please note the following:
In the event you are not happy with your purchase, you are welcome to return your items for a store credit within 7 days of receiving your order under our change of mind policy.
Items will only be accepted if returned in original condition with packaging & tags attached, unworn, unwashed, perfume/makeup/fake tan free. Once we have assessed and approved the return, a store credit will be issued.
You will be credited the amount you paid for the item only. Original postage costs will not be credited and you (the customer) will be responsible for postage costs to return your items.
To initiate a return for a store credit, please contact us at evolnationhq@gmail.com. If your return is accepted, we will send instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items which do not satisfy the above Conditions of Return will not be accepted.
PLEASE NOTE: Our change of mind policy excludes drinkware, stubby holders, air fresheners, perfume, candles, stickers and car care products. These items are not eligible for return.
Refunds/store credits will not be given for packages returned to us due to the following
A) customer supplied incorrect mailing address
B) customer did not accept delivery of package
C) customer did not contact us to initiate a return
Any extra charges incurred for us to arrange the package to be resent, will be charged to the customer.